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Better Patient Engagement
& Outcomes
Discover how McKesson Pharmacy Systems' Clinical Programs Solution, Adherence Performance Solution and Patient Communications Solution all help keep your patients at the heart of your pharmacy operations.
Stronger Clinical & Adherence Support
Pharmacies increasingly play a central role in patient counseling, medication management and long-term therapy support. Our clinically-driven solutions bring these responsibilities into a single, cohesive workflow helping teams identify opportunities, document interventions, monitor adherence performance and communicate consistently with patients. With configurable programs, actionable alerts, robust analytics and flexible communication tools, pharmacies can better support patient outcomes while maintaining efficient, predictable operations.
Features
Configurable clinical programs
Create and manage customized clinical programs such as counseling, OTC opportunities or annual reviews directly within your workflow.
Vendor integration options
Access third-party integrations that consolidate clinical opportunities and help reduce duplicate data entry.
Clinical workflow support
Tap into expert configuration and workflow guidance to help align clinical activities with established practices.
Adherence monitoring tools
Track Proportion of Days Covered (PDC), view adherence ratings and identify improvement opportunities using interactive dashboards and patient-level insights.
Real-time patient alerts
Receive adherence or engagement alerts during the dispensing workflow to help identify patients experiencing declines in medication performance.
Multichannel patient communication
Use text, email, calls, refill reminders, pickup notices and on-demand messaging to communicate with patients quickly and consistently.
Paperless Medication Guides via QR codes
Makes information easily accessible for patients anytime, reduces pharmacy paper usage and printing costs and drives fill efficiencies.
Benefits
Pharmacies
More consistent clinical workflows
Integrated tools help streamline clinical tasks, reduce manual tracking and create predictable documentation processes.
Clearer performance visibility
Dashboards and adherence reports give pharmacies actionable insight into opportunities for operational and clinical improvement.
Enhanced patient engagement
Built-in communication tools support proactive outreach, helping staff stay connected to patients without adding extra workload.
Patients
Better medication support
Timely reminders, synced refills and follow-up communication help patients stay on track with their medications.
Improved understanding & safety
Counseling tools, MTM documentation, unit-dose packaging and translated materials help patients understand how to take their medications safely.
More convenient access
Services like remote consultations, delivery options, paperless access to medication information in multiple languages and med sync help simplify the patient’s pharmacy experience.
“We really appreciate McKesson Printing — great team, great communication and solid pricing. They make the whole process simple.”
Resources on Improving Patient Care
Customer Stories
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Customer Stories
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Explore Our Additional Solutions
Simplify Operations & Reduce Cost to Fill
Provide Data-Driven Insights
